Challenge
Series B SaaS with 14 third-party vendors and no Digital Personal Data Protection (DPDP) Act-compliant DPAs.
Outcome
Closed 11 of 14 vendor gaps in 8 weeks; built a vendor refresh playbook for the next 20 procurements.
Your Privacy Mitra — moving Indian SMEs, startups and mid-sized companies from awareness to audit-ready under the DPDP Act.
Mitra means friend in Hindi — and that's exactly the role Pri'mitra' plays for your business. We sit beside your team as a trusted privacy partner, not a distant auditor.
We help SMEs, startups and mid-sized companies build customer trust, protect sensitive data, and navigate complex regulations effortlessly — translating dense legal text into clear playbooks, day-to-day workflows and audit-ready systems your team actually runs.
What we do
Primitra turns India's Digital Personal Data Protection (DPDP) Act from a legal headache into operational systems your team actually runs — built with the rigor regulators expect and the care your customers deserve.
Most Indian companies haven't started. A full compliance program takes 4–12 months to build properly.
Until Digital Personal Data Protection (DPDP) Act enforcement — May 2027
Trusted by teams across India
Average client engagement starts within 5 days of first contact
The Problem
Most Indian companies mistake documentation for protection. The Digital Personal Data Protection (DPDP) Act requires operational shifts across product, vendors, and HR to avoid real, substantial regulatory risk.
A privacy policy PDF doesn't satisfy Digital Personal Data Protection (DPDP) Act. The Act requires consent capture systems, data principal request workflows, breach notification procedures, and demonstrable security controls.
Your business remains liable for how third-party SaaS vendors handle Indian user data. Most existing contracts lack Digital Personal Data Protection (DPDP) Act-compliant processor obligations and breach assistance clauses.
Internal HR data falls squarely under Digital Personal Data Protection (DPDP) Act. Without a documented framework, you face data misuse exposure, employee complaints, and penalty risk during enforcement reviews.
What We Do
Built on international standards. Tailored for Indian SMEs, startups, and CA firms supporting clients on DPDP Act readiness.
A comprehensive gap analysis of your current data handling against Digital Personal Data Protection (DPDP) Act requirements.
Identify where personal data lives, how it flows, and who has access across your stack.
Review and draft Data Processing Agreements with all your third-party service providers.
Internal HR policies, secure processing, and clear handling of employee personal data.
Practical workshops for HR, compliance, and engineering teams — built around your stack.
Ongoing expert oversight on a retainer basis — without the cost of a full-time hire.
Practice areas
Dedicated pages for each engagement — what's included, how we run it, and who it's built for.
How We Work
No multi-page proposals. No theoretical frameworks. A clear sequence, honest scoping, and tangible deliverables at every step.
A free 30-minute call to understand your business, data footprint, and where the highest-risk gaps sit.
A structured DPDP Act readiness audit — scored against the Act's principal obligations and benchmarked to your sector.
We work alongside your teams to close gaps — policies, consent flows, vendor DPAs, employee SOPs, training.
Quarterly reviews, vendor refresh cycles, and fractional DPO oversight to keep the program defensible.
Who We Serve
Seed to Series C startups handling customer PII at scale — particularly B2B SaaS, fintech, healthtech, and edtech.
Companies with 10–500 employees building internal compliance functions for the first time — manufacturing, services, retail.
Chartered Accountants and management consultancies who need a Digital Personal Data Protection (DPDP) Act specialist partner to advise their portfolio clients.
Why Primitra
A decade of hands-on GDPR work from Ireland — Europe's central jurisdiction for data protection enforcement. The Digital Personal Data Protection (DPDP) Act mirrors GDPR's core principles; we translate proven playbooks for India.
We bridge the gap between regulatory text and the day-to-day systems your teams actually use — engineering workflows, HR processes, vendor procurement, incident response.
Hundreds of DPAs reviewed and negotiated. We know what real processor obligations look like — not the boilerplate vendors quietly slip into their standard terms.
Anonymized Case Studies
Series B SaaS with 14 third-party vendors and no Digital Personal Data Protection (DPDP) Act-compliant DPAs.
Closed 11 of 14 vendor gaps in 8 weeks; built a vendor refresh playbook for the next 20 procurements.
Consent flow built for marketing convenience, not Digital Personal Data Protection (DPDP) Act obligations.
Redesigned the consent UX with the product team, deployed a withdrawal portal, and shipped a Digital Personal Data Protection (DPDP) Act-compliant privacy notice in 5 weeks.
No senior privacy oversight; founder absorbing every compliance question.
Fractional Digital Personal Data Protection (DPDP) Act Officer engagement; quarterly board reporting; founder reclaimed ~8 hours a week.
Client Voices
"We went from zero Digital Personal Data Protection (DPDP) Act awareness to a fully mapped data inventory in six weeks. The structured approach made it easy for our engineering team to adopt."
"Their vendor contract review caught compliance gaps with three major SaaS providers we hadn't even considered. Truly operational, not theoretical."
"The fractional Digital Personal Data Protection (DPDP) Act Officer model gave us senior-level oversight without a full-time hire. Exactly what a growing fintech needs."
FAQ
If you process the personal data of any individual in India, the Digital Personal Data Protection (DPDP) Act applies — regardless of company size. Smaller businesses get some procedural relief, but core obligations like lawful basis, security, breach notification, and data principal rights apply to every data fiduciary.
A privacy policy is a tiny part of Digital Personal Data Protection (DPDP) Act compliance. The Act is operational: it requires consent capture and withdrawal systems, data principal request workflows, breach response procedures, vendor governance, and demonstrable security practices. A policy without these underlying systems is not defensible.
For a typical 50–250 employee SME, expect 8–14 weeks for the core readiness baseline (assessment, data map, consent framework, key vendor DPAs, employee SOPs). Ongoing maintenance then continues quarterly. Larger or multi-product organizations take longer; we scope honestly during the discovery call.
Most SMEs and Series A–C startups don't need a full-time DPO yet. A fractional Digital Personal Data Protection (DPDP) Act Officer on retainer typically gives you the same defensibility at 10–20% of the cost. We'll tell you honestly if your scale or sector requires a full-time hire.
Law firms tell you what the obligations are. We tell you that — and then sit with your team to actually build the consent flow, rewrite the vendor contract, draft the SOP, and train the people. Implementation, not just opinion.
Yes. We frequently work with Indian subsidiaries of international companies and with Indian SaaS/fintech companies serving overseas customers. The founder's GDPR background makes cross-border data flow and dual-regime compliance a core strength.
A structured diagnostic call that tells you exactly where your risk lies — and what to fix first.