Operations

Privacy Program Implementation

We design and build the operating model behind a defensible privacy program — governance, policies, technical controls, vendor management, training and metrics. The result is a program that runs after we leave, not a stack of policies no one reads.

What's included

A scoped engagement with concrete deliverables — not a slide deck.

Governance & RACI

Privacy steering committee, DPO/Grievance Officer charters, RACI across legal, security, product, HR and procurement.

Policy framework

Privacy policy, internal data handling policy, retention schedule, DSR procedure, breach response plan and acceptable use.

Technical controls

Consent management, DSR automation, RoPA tooling, logging, encryption and access controls — chosen for fit, not flash.

Vendor governance

Vendor inventory, DPAs, due-diligence questionnaires and ongoing oversight aligned to DPDP Act and GDPR processor obligations.

Metrics & assurance

Quarterly KPIs, internal audits and a regulator-ready evidence room.

Our approach

A repeatable four-stage method, calibrated to your business.

  1. 01

    Blueprint

    Target operating model defined and approved with executive sponsors.

  2. 02

    Build

    Policies, processes and tooling stood up across functions in a phased rollout.

  3. 03

    Adopt

    Role-based training, comms, manager enablement and integration with existing risk forums.

  4. 04

    Operate

    Handover to internal owners with a 90-day stabilisation and KPI review.

Who it's for

Engagement profiles where we add the most value.

  • Companies that have outgrown ad-hoc privacy practices
  • Group entities harmonising privacy across regions
  • Series B+ scale-ups preparing for enterprise procurement and IPO scrutiny
  • Boards looking for a defensible, board-reportable privacy program

Frequently asked questions

How long does it take to implement a privacy program?+

A foundational program for a mid-market company takes 3–6 months. Complex multi-entity groups typically run a phased 6–12 month implementation.

What tools do we need?+

Most clients need a consent/preference manager, a DSR workflow tool, a RoPA/inventory tool and integration with existing GRC tooling. We're tool-agnostic and recommend based on your stack and budget.

Will this slow our product team down?+

Done right, no. Embedded privacy reviews and self-serve DPIA templates remove the back-and-forth that usually slows product delivery. We measure cycle time as one of our success KPIs.

Ready to make program build a competitive advantage?

Book a free 30-minute consultation with Primitra. We'll review your current posture and outline the fastest path to a defensible, audit-ready program.